These Terms &Conditions (“Terms”) govern the Missions (each, a “Mission”) offered through the Festiverse mobile application (the “App”). By choosing to participate in any Mission, you (“Fan” or “you”) agree to be bound by these Terms, as well as he Festiverse App Terms of Use and Privacy Policy, which all constitute the entire agreement regarding the Missions between you and Festiverse. If you do not agree, do not participate in the Mission.
1.1 Sponsor. Unless otherwise indicated ina specific Mission’s details, the Sponsor of the Mission is Festiverse, Inc.(“Festiverse”) or its festival/brand partner(s).
1.2 Administrator. The Missions areadministered by Festiverse (referred to herein as “we,” “us,” “our,” or“Festiverse”) on behalf of the Sponsor.
2.1 General Eligibility. Missions are opento legal residents of the United States or your applicable territory, who areat least 16, 18 or 21 years of age unless otherwise stated.
2.2 Account Requirements. You must have a valid Festiverse App account (tied to your mobile phone number or other required credential) to participate.
2.3 Additional Requirements. CertainMissions may contain additional eligibility requirements (such as minimum age specific geographic area, or festival attendance). Those will be stated in theMission details within the App.
3.1 Mission Period. Each Mission will havea start date/time and end date/time (“Mission Period”). Only actions completedduring the stated Mission Period (and in accordance with these Terms) arevalid.
3.2 Mission Actions. To earn the specified perk(s) (“Perk”), you must complete the set of required tasks or actions (e.g.,“Check in at an activation,” “Collect a set,” “Upload a selfie,” “Follow an artist,” etc.) as described in the App for that specific Mission.
3.3 Proof of Completion. For some tasks you may be required to provide additional information or proof (e.g., image upload, location check-in). Festiverse reserves the right to verify the authenticity and/or completion of any action.
3.4 No Purchase Required. Unless otherwise stated, no purchase is necessary to participate in a Mission.
4.1 Perk Description. Upon timely and valid completion of all required Mission actions, you will receive the Perk described within the Mission. Perks may include, but are not limited to, (i) experience score (XP) within the App, (ii) discount codes, (iii) merchandise vouchers, or(iv) digital gift cards (collectively, “Perks”).
4.2 No Cash Value. Experience Score (XP) have no cash value and cannot be exchanged for cash or credit. Monetary Perks will have their own eligibility rules as listed within the app as part of the “Perks” redemption flow.
4.3 Limitations. Certain Perks may have usage restrictions (e.g., expiration dates, single-use limitations). Perks may not be sold, transferred, or reproduced and are void if altered, copied, or obtained through fraudulent means.
4.4 While Supplies Last. Perks that arelimited in quantity will be issued on a first-come, first-served basis. Oncethe allotted Perks have been issued, the Mission may be closed, or you may notbe eligible for that Perk.
5.1 Accurate Information. You representthat the information you submit in connection with a Mission is complete andaccurate. Festiverse reserves the right to disqualify any participant whosubmits false or misleading information.
5.2 One Per Person. Unless a Missionexpressly allows multiple completions, there is a limit of one (1) Perk perperson/Mission. Any attempt to circumvent this limit (e.g., using multiple Appaccounts, emails, or devices) may result in disqualification.
5.3 Fraud and Abuse. Any fraudulent or suspicious activity (e.g., forged submissions, hacking, or use of bots) may result in disqualification and/or legal action.
5.4 Content Submission. Some Missions may require you to submit photos, videos, or other content (“User Content”). Bysubmitting User Content, you confirm that (a) it is your original work or you have the right from the owner to submit it, and (b) it does not violate or infringe the rights of any third party. You grant Festiverse and Sponsor anon-exclusive, royalty-free, worldwide license to use, modify, reproduce, and display the User Content for promotional or administrative purposes related to the Mission.
5.4 Rules for Sweepstakes, Contests and Games. In addition to these Terms, sweepstakes, contests, games, or other promotions (collectively, "Promotions") made available through the App may have specific rules that are different from these Terms. By participating in a Promotion, you will become subject to those rules. We encourage you to review the rules before you participate in a Promotion. Promotion rules will control over any conflict with these Terms, except in all instances the arbitration agreement and class action waiver set forth in the Festiverse App Terms of Use will control and apply.
6.1 Data Collection. Participation in aMission may require providing certain personal information (e.g., name, email address, phone number, geolocation). This information will be used in accordance with the Festiverse Privacy Policy.
6.2 Marketing Communications. By participating, you may receive operational emails regarding your Mission status and Perk fulfillment. You can opt out of marketing emails at any time by following the unsubscribe link in any email communication.
7.1 No Liability for Technical Issues. Festiverse is not responsible for lost, late, incomplete, misdirected, or undeliverable Perks or any technical, hardware, or software malfunctions that may prevent participation.
7.2 Release. To the maximum extent permitted by law, participants release and hold harmless Live Nation Worldwide,Inc., Festiverse, the applicable festival(s), and their respective parents, affiliates, suppliers, partners, advertising agencies, sponsors, and each of their respective directors, officers, employees, and agents (collectively, the“Released Parties”) from any claims or causes of action arising out of or related to the Mission or these Terms.
7.3 Disclaimer of Warranties. All Perks are provided on an “as is” basis. The Released Parties make no representations or warranties of any kind, express or implied, including but not limited to merchantability or fitness for a particular purpose.
8.1 Changes or Termination. Festiverse reserves the right to modify or terminate any Mission, in whole or in part, at any time and for any reason (including early termination), with or without prior notice.
8.2 Void Where Prohibited. Missions are void where prohibited or restricted by law.
8.3 Severability. If any provision of theseTerms is held unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of remaining provisions.
For questions or further details about a particular Mission, please review the specific Mission description in the Festiverse App.
These Terms are subject to change at any time. Please check back frequently for the most current version.